Customer Relationship Team

At Zephyr, we are not your typical run of the mill transaction based manufacturer. We are a relationship driven partner who works alongside you and your company as an extension of your team. The Zephyr Customer Relationship Team is dedicated to understanding your unique needs and providing personalized support at every stage of the process.

Each client is assigned a Relationship Specialist who serves as a single point of contact. From the very first introduction through quoting, innovative product design or refinement, production, and shipping, your specialist is there every step of the way. They represent your voice inside Zephyr, advocating for you at production meetings, taking part in first part process checks, and ensuring strict quality reviews.

Our specialists do not just manage projects, they build lasting partnerships. Whether it is offering proactive solutions, providing clear communication, or personally delivering parts in a pinch, the Zephyr Customer Relationship Team goes the extra mile to make sure your needs are met and expectations are exceeded.

Start a relationship with Zephyr today and gain more than just a supplier, you will gain a trusted partner and a true advocate on the inside.

Learn more about the people who guide our company on the Zephyr Leadership Team page and explore how our Support Team keeps projects running smoothly. To stay connected with industry best practices, we also recommend resources from the Customer Experience Professionals Association.